Tapestries
Orders are dispatched same day (when ordered before 1pm UK time). Tapestries ordered to the UK and will take 2 business days to arrive. Overseas deliveries take from 7-16 days. 

Vintage
Orders are dispatched within 5 business days and will take 2 business days to arrive.

You can find all our shipping info here.

Yes. Our tapestries and cushions ship worldwide. For vintage items please contact us to enquire regarding international shipping.

We hope you love your Moppet purchase. However, if you wish to return an item, you may request a return within 14 days of delivery, provided it is unused and returned in its original packaging. Full details can be found on our Returns page.

Yes. Our tapestries and cushions can be beautifully wrapped in Cambridge Imprint’s hand-stencilled paper, with the option to include a handwritten greetings card printed on fine Italian hammered paper. Gift wrap is not available for vintage items.

No. All Moppet orders are shipped paper-free, so no pricing information is included within the package.

Yes. Every Moppet tapestry is embroidered entirely by hand in Kashmir using the traditional Zalakdozi chainstitch technique. Depending on its size and complexity, a single tapestry can take up to 10 weeks to complete.

Our tapestries are embroidered using 100% premium wool dyed with azo-free dyes and stitched onto a heavyweight cotton canvas backing.

Yes. We produce our tapestries in small batches, and some designs are released as limited editions. The handcrafted nature of the process means production is naturally limited.

Every Moppet tapestry arrives ready to hang, with two to four reinforced hanging loops sewn into the top edge (depending on the size). We recommend using simple picture hooks, Command hooks or nails appropriate for your wall type. As each tapestry is embroidered by hand and backed with heavyweight cotton canvas, no additional framing is required, although some customers choose to frame smaller pieces. If your tapestry has been folded during transit, any creases will naturally soften and settle over time once hung.

We recommend displaying your tapestry away from direct sunlight and areas of excessive moisture. To remove dust, gently vacuum using a soft brush attachment. For long-term storage, keep your tapestry in a breathable cotton bag and consider using natural moth deterrents such as cedarwood. For cleaning please dry clean or spot clean only.

Many of our vintage toys, mobiles and decorative objects were made decades before modern safety standards were introduced. They are sold primarily as decorative and collectible pieces. Please refer to our Buying Vintage page for further guidance.

Part of the charm of vintage pieces lies in the fact that they have been loved and lived with over time. While we carefully select items in the best possible condition, signs of age and gentle wear should be expected and are considered part of their character. Please refer to our Buying Vintage page for further guidance.

Questions, press enquiries and kind hellos are always welcome. We’d love to hear from you via our contact form.